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Road Map for Problem Solving

Ref Dates Venues Fees
MG16 01 Jan - 05 Jan Cairo 1750 USD Register Now
MG16 19 Mar - 23 Mar Sharm El-Shaikh 2000 USD Register Now
MG16 12 Nov - 16 Nov Cairo 1750 USD Register Now
MG16 24 Dec - 28 Dec Sharm El-Shaikh 2000 USD Register Now

Objectives :

  • Road map has proven to be one of the most powerful tools available to team problem solving. It guides the team’s progress toward effective solutions.
  • This course will provide participant with:
    •  Problem solving skills through process design , facilitation and managing of employee participation .
    •  Gain confidence in performing facilitation skills.
    • Discuss the value of creative thinking in team problem solving 

Who Should Attend ?

  • Upper, middle management and executives

        It also benefits other staff desiring to 

       acquire problem solving skills .

Course Outline :

  • Understanding  Problem Solving Road Map Concept .
  • Preparing a Case :
    •  Six steps for problem solving
  • Facilitation Skills :
    •  Purpose

    •  Rules

    •  Handling problem employee

  • Communicating with Group :
    •  Active listening

    •  Giving and receiving feedback

    •  Speaking for self

  • Handling Team’s Conflict :
    •  Personal approach to conflict

    •  Handling anger ( in self – and others)

    •  Encouraging collaborative problem solving

    • The art of creative fighting

  • Problem Solving Teams:
    •  Team development 
    • Team members and leaders
    • Team meeting 
  • Introduction to Negotiation :
    •  The two party case

    •  Distributive vs. integrative bargaining

    • Efficiency vs. fairness  

Duration :

One Week