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Professional Secretary's Program "A Complete Reference Guide to Today's Office"

Ref Dates Venues Fees
OM 01 15 Jan - 26 Jan Cairo 2500 USD Register Now
OM 01 13 Aug - 24 Aug Cairo 2500 USD Register Now

Objectives :

  • This program aims to acquire participants with full updated secretary’s skills by learning :
    • How to use the latest office technology
    • How to prepare professional business documents
    • How to establish efficient office procedures
    • How to manage your business career

Who Should Attend ?

  • Professional secretaries in various and expertise organizations.

Course Outline :

  • Changing  secretarial functions in the electronic modern office .
    • The electronic office .
    • The impact of office automation .
    • Factors influencing office management .
    • Computers and word processing .
    • Modern office technology .
    • Electronic printer  .
    • Facsimiles equipment .
    • Storage and retrieval equipment .
    • Accounting and data processing equipment .
    • Mailing equipment .
    • Telecommunication equipment .
  • Professional career development  .
    • Secretarial duties and responsibilities.
    • Time management .
    • Personal and job qualities skills .
  • Human relations  .
    • Working with your boss .
    • Working with others .
  • Correspondence .
    • Letter formats .
    • Memo forms .
    • Reports .
  • Records management  .
    • The secretary’s role .
    • Filling systems .
    • Filling equipment .
    • Reminder and follow – up systems 
  • Telecommunications  .
    • Telephone technology .
    • Telephone cost control .
    • Telephone techniques .
  • Conventional and electronic mail   .
    • Incoming mail .
    • Outgoing mail .
  • Business English    
    • Rule of English (a concise guide to usage).
  • Meeting and conferences.
    • Types of meetings .
    •  The secretary’s duties .
    • Meeting arrangements .
  • Accounting  and data processing .
    • Basic accounting principles .
    • Accounting reports .
    • Systems and procedures .
  • Word processing .
    • Word Processing skills.
    • Computer systems .
    • Dictation and transcription .

 

Duration :

Two Weeks