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Becoming The Best Manager

Ref Dates Venues Fees
MG02 01 Jan - 05 Jan Cairo 1750 USD Register Now
MG02 13 Aug - 17 Aug Dubai 2000 USD Register Now
MG02 10 Sep - 14 Sep Cairo 1750 USD Register Now

Objectives :

  • This course cover a wide range of skills and approaches used by every effective manager, what they need to understand and do to be fully competent in their roles.

Who Should Attend ?

  • Managers – Head divisions and supervisors.
  • Employees needed to acquire and improve managerial skills.

Course Outline :

  • Introduction :
    • Purpose of management and leadership.
    • Managerial qualities and effectiveness.
  • How to Achieve Results?
    • Wining Strategies.
  • How to Appraise people?
    • The aim of performance appraisal.
    • The performance appraisal cycle.
    • Improving employees performance methods.
    • How to assess your own performance – self-assessment.
    • Influencing styles.
    • How to use your authority.
  • The Manager as a Coach:
    • The coaching cycle.
  • How to Control:
    • Controlling inputs and outputs.
    • Control systems.
    • Management by exception. 
  • How to Develop your Emotional Intelligence:
    • The components of emotional intelligence.
    • Using emotional intelligence at work.
  • How to Handle Difficult People and Negative Behavior
    • Approaches to handling difficult people and negative behavior.
  • How to be a Leader:
    • Leadership concept.
    • Leadership styles.
    • Leadership qualities.
  • How to Manage Crisis:
    • Causes of crises.
    • Crises management techniques.
  • How things go Wrong and how to Put them Right:
    • Why things go wrong.
    • Diagnosis.
    • Trouble shooter.

Duration :

One Week